Zune v2: Zune 30 Firmware Update

hi i can updrade my firmware and its stuck on step 2. i've been trying to instill it the while day but it just goes back to step 1. can you please help? oh and when i plug my zune to my PC it doesnt show it on the zune thing.

what do you mean hard reset?

1. Press and hold the back button 2. Press up until it reboots 3. Then start pressing and holding the centre "OK" button and pressing left on the control pad (you have to do step 3 when the screen goes blank but before the reboot process actually starts) - Jason

can u explain clearly ///

I can't explain it any more clearly - please use a search engine to find the answer if you can't understand my instructions. - Jason

lol my zune 30 runs 3rd gen software

Hey, I am trying to update my Zune and when I go to SettingsUpdate it shows that I still have Version 2.3, and it says my device is "Up to Date"... Do you have any idea what's going on with it, and why I can't update to 3.0?

That's pretty strange! Reboot your PC, and reboot your Zune. Then download the 3.0 software from the Zune web site. Install the 3.0 software, then dock your Zune and hopefully it will update your Zune... - Jason

Uninstall the 3.0 firmware? No, not really - the best you could hope for is to do a hard reset which will restore your Zune to the original firmware it came with. Why would you want to get rid of 3.0 though? Is it giving you trouble? - Jason

It won't delete anything... - Jason